Privacy Policy
Virtue Pharmaceuticals (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website, how we use it, and the choices available to you. By using our site, you agree to the practices described here.
1. Information we collect
We may collect the following categories of information:
- Identity & contact data — name, email address, phone number, billing and shipping address.
- Order data — products purchased, order history, payment status (we do not store full card details on our servers).
- Account data — login credentials if you create an account, preferences, and saved addresses.
- Technical data — IP address, browser type, device information, and pages visited (via cookies or similar technologies).
- Communication data — messages you send to customer support.
2. How we use your information
- To process, fulfil, and deliver your orders.
- To communicate order updates, refunds, and customer support responses.
- To improve website performance, security, and user experience.
- To send service-related notices; marketing emails only with your consent where required.
- To detect fraud, comply with legal obligations, and enforce our policies.
3. Cookies and similar technologies
We use essential cookies to enable cart and checkout functions. Analytics cookies may be used to understand site usage in aggregate. You can control cookies through your browser settings; disabling certain cookies may affect site functionality.
4. Sharing of information
We may share information with:
- Payment processors and logistics partners solely to complete your transaction and delivery.
- Service providers who help us operate the website (hosting, analytics, email), under confidentiality obligations.
- Authorities when required by law or to protect rights, safety, and security.
We do not sell personal data to third parties for their marketing.
5. Data retention
We retain personal data only as long as needed for the purposes described above, including legal, accounting, and dispute-resolution requirements. Order records may be kept for statutory periods applicable under Indian law.
6. Data security
We implement reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure; please use strong passwords and keep your account details confidential.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, or withdraw consent for marketing communications. To exercise these rights, contact us at the email below. We may need to verify your identity before responding.
8. Children’s privacy
Our website is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us so we can delete it.
9. Third-party links
Our site may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact us
Privacy questions or requests:
Email: virtue.prashant@gmail.com
Phone: +91-7262991515
Hours: Sun – Fri, 12am to 12pm (Closed Saturday)